1. Who We Are
 
Kaluzabrand is a UK-based e-commerce business selling gof related clothing and accessories.
Our website address is: https://www.kaluzabrand.co.uk
 
For any privacy-related queries, you can contact us at:
Email: info@kaluzabrand.co.uk

2. What Data We Collect
 
We may collect the following personal information when you use our website:
 

• Name

• Email address

• Phone number (if provided)

• Billing and delivery address

• Payment details (handled securely by third-party payment processors)

• Order history and preferences

• IP address and browser/device information

• Usage data via cookies (e.g. pages visited, time on site)

3. How We Use Your Data
 
We use your personal data for the following purposes:
 

• To process and deliver your orders

• To contact you about your order or account

• To send marketing emails (if you opt in)

• To respond to customer service enquiries

• To improve our website, products, and services

• To comply with legal obligations

 
4. Marketing Communications
 
If you opt in, we may send you marketing emails about new products, promotions, or updates. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
 
 
5. How We Share Your Data
 
We do not sell your personal data. However, we may share your data with:
 

• Delivery and courier services

• Payment processors (e.g. Stripe, PayPal)

• Email marketing platforms (e.g. Mailchimp or Klaviyo)

• Web analytics services (e.g. Google Analytics)

• Legal or regulatory bodies, if required by law

 
All third-party services we use are GDPR-compliant and only access data necessary to perform their function.
 
6. How We Store and Protect Your Data
 
We store your data securely using industry-standard safeguards. Access is restricted to authorised personnel only. We keep your data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
 
7. Your Rights Under UK GDPR
 
You have the right to:
 

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict certain types of processing

• Withdraw consent (for marketing, etc.)

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

 
To exercise any of these rights, please contact us at support@kaluzabrand.co.uk
 
8. Cookies
 
We use cookies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences via your browser settings.
 
9. Changes to This Policy
 
We may update this Privacy Policy occasionally. When we do, we’ll revise the “Effective Date” above. Continued use of our website after changes have been made constitutes your acceptance of those changes.
 
Contact Us
 
If you have any questions or concerns about this Privacy Policy, please email us at:
info@kaluzabrand.co.uk